Contact

How Can We Help?

Owned and operated by The Leisure Suite Co, we are happy to answer questions about seating, game tables, wine coolers, or your order.

We typically respond within one business day
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Email
support@theleisuresuiteco.com
Within 1 business day
Contact form
Use the form on this page
Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, with transit averaging 5 to 8 business days after that. You will receive a tracking number by email once your order ships so you can follow it all the way to your door.

How much does shipping cost?

We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Once your order is placed, you will receive tracking details via email so you can keep an eye on delivery progress.

What is your return policy?

We offer 30-Day Returns on eligible items. If something is not the right fit for your space, please review our Return Policy page for complete details on how to start a return.

Can I exchange an item for a different model?

If you need a different size, finish, or model, please contact us within 30 days of delivery. We will walk you through the exchange process and help you find the right match for your room.

How do I choose the right home theater seats for my space?

Start by measuring the area where your seats will go and deciding how many you would like in a row. Our product pages include dimensions, upholstery details, and configuration options to help you plan the perfect theater setup.

What should I consider when picking a wine cooler?

Think about bottle capacity, single-zone versus dual-zone cooling, and whether the unit will be built into cabinetry or freestanding. Each product listing covers specs like temperature range, shelving type, and dimensions to help you decide.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Drop Us a Line

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Home Theater Seating Question
Game Table Inquiry
Wine Cooler Question
Order Status or Shipping
Returns or Exchanges
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Quick Replies

Most emails are answered within one business day so your project keeps moving forward.

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Free Continental Shipping

Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with tracking included.

30-Day Returns

Not the right fit for your space? Our 30-Day Returns policy is outlined on the Return Policy page.